Our services
We offer a range of services that could suit your objectives and the needs of your membership base. Alongside full advice we offer triage and abridged advice as optional services.
Our educational, guidance based triage service allows your members to decide whether or not they want to go ahead with regulated advice.
We’ve partnered with Money Alive – who are both independent and impartial - to provide access to a suite of educational videos. These videos are neither scheme nor member specific, but allow the member to develop their understanding of final salary schemes, the benefits they can provide and the alternative routes available to them. Members can educate themselves at their own pace, and can then decide whether to remain in the scheme or to seek transfer advice.
We offer an abridged advice service as a follow-on to the triage service. For members, it provides a logical and cost-effective ‘staging post’ before full advice. It allows members to explore their options and to identify early on where a transfer isn’t in their best interests, without committing to the full costs of advice.
We collect full financial information from the member, and will then advise whether or not it’s appropriate for a member to proceed to full advice.
Once we’ve collected full information, the member will have a consultation with an adviser. These consultations are generally undertaken by phone but we can offer face-to-face consultations (either online or in-person in one of our offices). Our recommendation will follow. Where our advice supports a transfer, and if the member wishes to go ahead we’ll deal with the admin and paperwork required to support that transfer.